Videos keep pausing or stopping, or play at low quality
If videos are playing at low quality or starting and stopping regularly, you're likely operating at very low internet speeds.
- Go to a speed test website like http://www.speedtest.net/ and run a speed test
- Make sure you’re using a LAN connected (wired) instead of a wireless connection – this can improve internet speed in many cases
- Close all other streaming video or music open on your computer
- You may need to talk to your IT department to see if other people are streaming video or music and using up bandwidth
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