How-To Guides for Admins

How to add SOGs or SOPs

In the past, we handled all Custom Courses and Custom SOGs or SOPs Courses separately via Custom Course Editor Tool and SOGs or SOPs Manager Tool, but now we’re happy to announce we’ve combined both tools toget...

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How to Add a User/Member

The summary below will guide you through the steps for adding an individual member to your organization's subscription. To add members in bulk, please contact our team directly using the "Email Us" link on the ...

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How to Set Up Data Sync with FIREHOUSE Software ™

Through an exclusive partnership with FIREHOUSE Software ™, FireRescue1 Academy provides a data sync feature that sends your FireRescue1 Academy training records into your Compliance Management System. Step 1...

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How to Set Up FCDICE Reporting Sync

What is FCDICE? FCDICE is the Division of State Fire Marshal's Electronic Information Database for Florida. This database stores training records for students who have completed firefighting training for a sele...

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How to Create Assignment

Assignment Manager To create a new assignment, Go to Admin > Assignments ​Use the New Assignment button to create a new training Assignment. Step 1: Choose Assignment Criteria Give your Assign...

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How do I change my department’s logo?

To upload your department's logo, make sure you're logged into the site as an Administrator and go to the Customize where you can find an image upload field at the bottom-right side of the page (see screenshot ...

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What are Invitations and How do Invitations work?

When you add Members to your Organization, our system sends an "Invitation" email to those users to help them set up their account. Via the instructions in the email, your newly added Members will be able to lo...

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How to Send Custom Notification

As an Admin in Academy, you might want to create and send a custom message to your member. The new notification manager gives the Admin the ability to control all notifications being sent to the members. More i...

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How to Send Assignment Notification

You might have noticed that our assignment notification page got a refreshed look recently. We launched our notification manager and connected this new tool with the assignments manager. Before today, admins on...

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How to Send Credential Notification

Before today, admins were not able to send out automated credential notifications. Admins had to manually write custom email reminder to members based on credential/training status. With the release of the new ...

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