FAQ for Admins

How to Create and Manage Topics and Training Tags

As an Admin on the Academy system, there may be times when you want to create custom Topics or Training Tags to organize the training content as you see fit. Topics are a way to group Courses that cover the sa...

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How to Make a Member an Admin

To make one of your organization's Members an Admin, go to the Members page in the Admin Panel. Use the Search field to locate the Member you want to make an Admin. Click the "Edit" button on the right sid...

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How to Deactivate a Member

Deactivating a member removes them from your organization's subscription to Academy. They will still appear in your account as an 'Inactive member', but won't have access to your subscription and won't count to...

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How to Pull Reports

The Reports page in the Admin dashboard provides a single tool to allow you to pull several types of reports. By specifying a type of time period and a type of report, you can recombine these two dimensions to ...

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How to Generate Certificates

The easiest way to generate certificates that your members have earned is through the "Reports" page in the Admin dashboard. Simply set up the report as you normally would -- you can select a time period like...

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How to Use the Group Owner Role

The Academy has long supported Sub-Organizations within primary Organizations, and also the ability to Organize Members into distinct groups with Group Owners leading them. But in order to better administer th...

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How to Assign Credit to Member(s)

The outline below will guide you through the steps for assigning credit to Members of your organization. When you assign credit using this method, the training records for the Members will be updated to reflect...

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How to Create an Assignment

Assignment Manager On our Academy platform, assignments are broken out by Assignment Names. You can consolidate multiple courses with the same Due Date and students assigned into a single Assignment in Academ...

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